Find the refund window attached to your plan
The paid period determines the commercial money-back window. Read it on the plan card or order summary before sending your selection, and keep the purchase date with your order details.
The four plan windows
| Paid term | From purchase |
|---|---|
| 1 month | 3-day money-back guarantee |
| 3 months | 7-day money-back guarantee |
| 6 months | 10-day money-back guarantee |
| 12 months | 30-day money-back guarantee |
Send the request in your order conversation
- Locate the purchase date and the reference for the plan concerned.
- Return to the WhatsApp conversation with iptvcanadamax.
- Write that you want to request a refund and identify the subscription.
- Keep the conversation so you can follow the reply and provide any relevant order details.
Diamond and the included viewing months
The window begins on the purchase date. Diamond has a 30-day commercial refund period, whether it includes 2 or 6 extra months. The additional viewing time does not change that period. Statutory rights that apply to your purchase are unaffected.