Information shared when you contact us
You can read the site before starting a conversation. When you message iptvcanadamax about a purchase or setup, the details you choose to send help us handle that request.
Messages about a plan or a device
An order or help request may include contact information, a purchase reference, the device model and a description of the question. We use that information to respond and follow up. Avoid sending details unrelated to the request.
The message prepared by an order link
Selecting a plan prepares a WhatsApp message with your choice. You can read and change it before sending. WhatsApp handles its service separately under its own privacy terms.
Remembering whether an offer was shown
The browser uses session storage to note when the annual offer has appeared during your visit. This allows the site to avoid showing the same offer repeatedly in that session. The record does not contain your subscription password.
Supplied customer-message screenshots
Customer conversations shown on the site retain the original messages while covering private details. Use WhatsApp if you need to ask about one of the supplied screenshots or the information visible in it.
Make a request about your information
Contact us on WhatsApp to ask about access to, correction of or deletion of information associated with your conversation. Provide enough context to find the relevant order or message without sending passwords or unnecessary financial details.